Draft for review. Have this page checked by a qualified solicitor before you rely on it for ICO registration or customer-facing commitments.
Privacy policy
Last updated: 2026-07-11
Who we are
LandoraHub provides software for landlords to manage property-related records. The controller of personal data processed through the service is typically the landlord account owner; LandoraHub processes data on their instructions when providing the platform (Article 28 UK GDPR considerations may apply — confirm in your Data Processing Agreement).
What we process
May include: account details (email, name), property addresses, tenancy and tenant contact details you enter, messages you send through the product, and technical logs needed to run the service securely.
Lawful bases & retention
Processing is generally necessary to perform the contract with you and for legitimate interests in operating a secure service. Retention should follow your legal obligations as a landlord (often several years for tax and tenancy records) — configure exports and deletion in line with your policy.
Your rights
Under UK GDPR you may have rights of access, rectification, erasure, restriction, portability, and objection. Contact support@landorahub.com for requests, or use Settings → Privacy & data in the app to download a copy of your account data or request account deletion. You may complain to the ICO (ico.org.uk).
International transfers
If subprocessors store data outside the UK, appropriate safeguards (e.g. UK IDTA) should be in place — verify with your deployment configuration.